Rider Guidelines

Passenger Code of Conduct

We want every ride to be safe, fun, and comfortable for everyone on board. These are the ground rules that make that happen.

Effective Date: February 2026

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Safety First

Our drivers have final authority over boarding, safety decisions, and all trip operations. Their job is to get everyone there and back safely — please help them do that by following their instructions at all times.

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Boarding & Schedule

Trips depart on schedule. Boarding may close before the posted departure time, so please arrive early.

We recommend arriving at your pickup location at least 15 minutes before departure.
If you miss the bus, it counts as a no-show — no refund will be issued.
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Prohibited Items

The following are not allowed on any Just A Cruizin vehicle:

✗ Weapons of any kind
✗ Illegal substances
✗ Explosives or fireworks
✗ Open flames
✗ Smoking or vaping
✗ Anything creating an unsafe environment
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Passenger Behavior

While on board, please:

✓ Follow all driver instructions
✓ Stay seated while the bus is in motion
✓ Keep aisles and emergency exits clear
✓ Do not hang out of windows or doors
✓ Be respectful to the driver, staff, and fellow passengers
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Alcohol & Event Trips

On trips where alcohol is permitted (most event shuttles), you are welcome to bring beverages on board — no glass containers, please. That said, excessive intoxication may result in denied boarding. Our drivers make the call, and their decision is final.

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Cleaning & Damage

We ask that you leave the bus the way you found it.

If there is a mess, biological incident, or damage, a flat $250 cleaning fee may be charged to the booking customer. The booking customer is responsible for the conduct of all guests in their group.

See our Cleaning & Bio Incident Policy for full details.

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Right to Refuse Service

Our drivers may refuse boarding or remove any passenger who appears intoxicated beyond safe limits, is disruptive or threatening, or refuses to follow safety instructions. No refund will be issued when service is refused due to a violation of this code.

Questions?

If anything here is unclear, just reach out. We are happy to help.

Phone: (386) 227-6401

Email: Quote@justacruizin.com

Transportation services are provided by JAC Transportation LLC, a licensed motor carrier (USDOT 4412183).